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Distribution Lists Request - Coggle Diagram
Distribution Lists
Request
I would be happy to assist you in submitting your distribution list (DL) request. I will guide you through submitting a request for the creation of a new distribution list (DL), the addition of one or more persons to an existing distribution list (DL), the removal of one or more persons from an existing distribution list (DL), or the disabling of an existing distribution list (DL).
It may take a few minutes to complete your request.
<btn> Continue
<btn> Cancel
Continue
What type of distribution list (DL) request would you like to submit?
<dropdown> Create a New distribution list, Add Member to an Existing distribution list, Remove Member of an Existing distribution list, Disable an Existing distribution list
Add Member to an Existing Distribution List
Please provide the following information.
Name of Distribution List:
{Textbox}
Tag
: Name of Distribution List
Requested Date of Fulfilment (Allow three business days from date of request submission.):
Calendar ( no time to be displayed)
Tag
: Requested Date of Fulfilment
<Next>
<Cancel>
Next
Validate members to be added in SNOW
Valid
1 more item...
Invalid
1 more item...
Cancel
Is there anything else
Create a New Distribution List
Please provide the following information.
Email of Primary Owner:
{Textbox}
Tag
: Email Primary Owner
Email of Secondary Owner:
{Textbox}
Tag
: Email of Secondary Owner
Name of Distribution List:
{Textbox}
Tag
: Name of Distribution List
Email Address of Distribution List:
{Textbox - Please note that the distribution list name and email address are subject to availability and approval.}
Tag
: Email Address of Distribution List
Requested Date of Fulfilment (Allow five business days from date of request submission.):
Calendar ( no time to be displayed)
Tag
: Requested Date of Fulfilment
<Next>
<Cancel>
Validate Primary and Secondary DL owners is in SNOW
Valid accounts
Validate members to be added in SNOW
2 more items...
Invalid account
The {primary/secondary} owner you have provided was not found. How would you like to proceed?
You can copy the email address directly to avoid any errors.
<<Try Again>>
<<Cancel>>
Try Again
1 more item...
Cancel
1 more item...
Cancel
Is there anything else
Disable an Existing Distribution List
Please provide the following information.
Name of Distribution List:
{Textbox}
Tag
: Name of Distribution List
Email Address of Distribution List:
{Textbox - Please note that the distribution list name and email address are subject to availability and approval.}
Tag
: Email Address of Distribution List
Requested Date of Fulfilment (Allow five business days from date of request submission.):
Calendar ( no time to be displayed)
Tag
: Requested Date of Fulfilment
<Submit>
<Cancel>
Submit
Create ServiceNow Service Cat Request
I have created RITM#### for your request. Once your request has been approved, you will receive an email from Service Ready indicating your account has been provisioned.
Is there anything...
Cancel
Is there anything else
Remove Member of an Existing Distribution List
Please provide the following information.
Name of Distribution List:
{Textbox}
Tag
: Name of Distribution List
Requested Date of Fulfilment (Allow three business days from date of request submission.):
Calendar ( no time to be displayed)
Tag
: Requested Date of Fulfilment
<Next>
<Cancel>
Next
Similar to this just change wording. Add changed to remove.
Validate members to be added in SNOW
Valid
1 more item...
Invalid
1 more item...
Cancel
Is there anything else
Cancel
Is there anything...
