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Teamwork & Conflict Mgmt - Coggle Diagram
Teamwork & Conflict Mgmt
Groups
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vary in power
reward, coercive, expert, referent, and legitimate
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advantages
availability of more talents, ideas, viewpoints, and other resources
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disadvantages
unwieldiness, diffusion of responsibility, & the “free riders
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(Gordon, 2002) cooperation of qualified individuals
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tasks
social facilitation of individual tasks,
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conflict
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excessive conflict
stress, frustration, dissatisfaction
high turnover, absenteeism, and poor performance
group harmony, cohesiveness, and motivation (Zander, 1994)
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devil's advocate (Schwenk, 1990)
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Labianca 2006
negative relationships
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theories
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“The Pollyanna Principle” (e.g., Matlin & Stang, 1978).
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