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:computer: L & L Infosys CH 15: Managing Global Systems - Coggle…
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L & L Infosys CH 15: Managing Global Systems
What major factors are driving the internationalization of business?
• List and describe the five major dimensions for developing an international information systems architecture.
Global Environment: Business Drivers and Challenges
Corporate Global Strategies
Organization Structure
Management and Business Processes
Technology Platform
• Describe the five general cultural factors leading toward growth in global business and the four specific business factors. Describe the interconnection among these factors.
Global communication and transportation technologies
development of global culture
Emergence of globsl social norms
Political Stability
Global Knowledge Base
• List and describe the major challenges to the development of global systems.
Cultural particularism: Regionalism, nationalism, language differences
Transborder data flow
Social expectations
• Explain why some firms have not planned for the development of international systems.
What are the alternative strategies for developing global businesses?
• Describe the four main strategies for global business and organizational structure.
Domestic exporter strategy
Multinational strategy
Franchisers
Transnational strategy
• Describe the four different system configurations that can be used to support different global strategies, and three different business reorganizing.
Organize value-adding activities along lines of comparative advantage.
Develop and operate systems units at each level of corporate activity—regional, national, and international
Establish at world headquarters a single office responsible for development of international systems—a global chief information officer (CIO) position.
4 system configs
Centralized
Duplicated
Decentralized
Networked
What are the challenges posed by global information systems and management solutions for these challenges?
• List and describe the major management issues in developing international systems.
agreeing on common user requirements
introducing changes in business processes
coordinating applications development
coordinating software releases
encouraging loccal users to dupport global systems
• Identify and describe four principles to follow when organizing the firm for global business.
define core business processes
identify core systems to coordinate centrally
Choose an approach: incremental, grand design, or evolutionary
make te benefits clear
• Identify and describe five steps of a management strategy for developing and implementing global systems.
Encouraging local users to support global systems
• Define cooptation and explain how can it be used in building global systems.
Agreeing on common user requirements
Introducing changes in Business Processes
Coordinating application developments
Coordinating software releases
What are the issues and technical alternatives to be considered when developing international information systems?
• Describe the main technical issues facing global systems.
computing platforms and systems integration
connectivity
software localization
• Identify some technologies that will help firms develop global systems.