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:computer: L & L Infosys CH 14: Managing projects - Coggle Diagram
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L & L Infosys CH 14: Managing projects
What are the objectives of project management, and why is it so essential in developing information systems?
• Describe information system problems resulting from poor project management.
Runaway Projects and System Failure: without proper management, what are some consequences?
• Costs that vastly exceed budgets
• Unexpected time slippage
• Technical performance that is less than expected
• Failure to obtain anticipated benefits
• Define project management. List and describe the project management activities and variables addressed by project management.
What is Scope in Project Management?
What is time in relation to Project Management?
What is Cost in project management?
What is risk?
What methods can be used for selecting and evaluating information systems projects and aligning them with the firm’s business goals?
• Management Structure for Information Systems
Name and describe the groups responsible for the management of information systems projects.
• Describe the purpose of an linking a systems projects to the business plan and list the major categories in the plan.
• Explain how key performance indicators, portfolio analysis, and scoring models can be used to select information systems projects.
How can firms assess the business value of information systems?
• List and describe the major costs and benefits of information systems.
• Distinguish between tangible and intangible benefits
• Define capital budgeting and list the principal capital budgeting models for evaluating IT projects.
• Define capital budgeting and list the principal capital budgeting models for evaluating IT projects
What are the principal risk factors in information systems projects, and how can they be managed?
• Identify and describe each of the principal risk factors in information systems projects.
Project size
Project Structure
Experience with technology
• Define implementation and change agents and explain their importance to change management.
• Explain why eliciting support of management and end users is so essential for successful implementation of information systems projects.
The role of end users
User-designer communication gap
Management support and committment
Change Management Challenges for Business Process Reengineering, Enterprise Applications, and Mergers and Acquisitions
• Explain why there is such a high failure rate for implementations involving enterprise applications, business process reengineering, and mergers and acquisitions.
• Identify and describe the strategies for controlling project risk.
Managing Technical Complexity
Internal integration tools
Formal Planning and Control Tools
Gantt chart
PERT charts
Increasing User Involvement and Overcoming User Resistance
External Integration tools
Counterimplementation
• Identify the organizational considerations that should be addressed by project planning and implementation.
• Describe the roles of ergonomics, organizational impact analysis, and sociotechnical design in designing for the organization.