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CHP 3 PERFORMANCE MANAGEMENT AND STRATEGIC PLANNING - Coggle Diagram
CHP 3 PERFORMANCE MANAGEMENT AND STRATEGIC PLANNING
ENVIRONMENTAL ANALYSIS
EXTERNAL TRENDS
opportunities
environmental characteristic that can help the organization succeed
example of such opportunities might be market not currently being served, untapped labor pools and new technologies advances
threats
environmental characteristic that can prevent the organization from being successful
example : economic recession to the innovative product of competitors.
external trend - factors to consider
economic
political/legal
social
technologies
competitors
customers
supplies
INTERNAL TREND
strength
internal characteristic that the organization can use for its advantage
for example, what is the organization's assets and the staff's key skills?
weakness
internal characteristics can hinder the success of the organization
internal trends - factors to consider
organization structure
organization culture
politics
processes
size
DEFINITION AND ITS GOALS
process that involves :
describe organization's destination
assess barriers
select approach for moving forward
main goal for strategic planning is :
allocates resources and to provide organization with competitive advantage
purpose :
help define the organization's identity
help organization prepare the future
enhances ability to adapt to environmental changes
provide focus and allows better allocation of resources
ALIGNMENT OF STRATEGIC PLAN WITH PERFORMANCE
Organization's strategic plan > units strategic plan > job description > individual and team performance
GAP ANALYSIS
analyzes :
external environmental to internal environmental
gap analysis determines :
opportunity + strength = leverage
opportunity + weakness = constraint
threat + strength = vulnerability
threat + weakness = problem
MISSION
mission statement contain :
information on organization's
basic product/ service to be offered
primary market/ customer groups
information on organization's values and beliefs
managerial philosophy
public image sought by organization
VISION
statement of future aspirations
description of what the organization would like to become in future
Good vision statement is:
brief
verifiable
bound by a timeline
GOALS
purpose for setting goals:
formalize expected achievement
provide motivation
provide tangible target
STRATEGIES
strategies could address issues of :
growth
survival
-turnaround
stability
innovation
leadership
JOB DESCRIPTION
job descriptions also need to be congruent with the organization and unit mission, vision, goals and strategies
task and KSAs are congruent with organization and unit strategic plans