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Communication - Coggle Diagram
Communication
Process
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Medium of communication= method used to send the message (letter, postcard, email...)
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Communication methods
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Written= letters ( internal/external communication) + memos (written messages used only on internally) + reports ( detailed doc) + notices pinned on board (display info) + messages (quick/convenient/instant feedback) + email + videocalls + conferences + advertisement
Adv= evidence + reduce disagreement + if there are complicated details it is better to have it written (you can check again) + can be copied and sent to more people + electronic communication is cheap and quick
Dis= direct feedback is not always possible + people may not pick on the important info + the language may be difficult
Visual= films + videos, powerpoints + posters + charts + diagrams + cartoons + photographs
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Communication is the act of exchanging information that must be effective + important to the business
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Externally= messages between people inside - outside the organisation (employer - customer) or between 2 different companies = external communication is important for the business's image + reputation
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One-way communication= message that does not require a response= receiver hasn't a chance to answer= AUTOCRATIC LEADERSHIP
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