Chapter 7: Mistakes and Feedback
A. Students make mistakes
Some mistakes might be deeply embedded in students and others might be easily corrected by the students themselves. There are three categories of mistakes: slips (mistakes that students can correct by themselves because someone had pointed them out), errors (mistakes that students correct by themselves and that need to be explained), and attempts (mistakes that are made when students attempt to say something, but are not sure of how to say it).
L1 interference:
Second language learning students with good knowledge of their L1 are prone to the confusion that can be generated by relating the first language with the second language (English).
It generally happens at three levels: sounds (e.g. phonemic distinctions), grammar (e.g. different grammar systems), and word usage (e.g. similar sounding words with different meanings).
Developmental errors
These errors were first made by children who were acquiring the language (L1) and that are really common in second language students as they are part of their interlanguage.
One of their representations is over-generalisation which is basically when students learn a new rule and tend to forget about the exceptions and over-generalise it.
B. Assessing student performance
B1. Teachers assessing students
When teachers assess students they can do it explicitly by providing a comment for example, or implicitly by not stating anything but with actions that let students know how their performance was. This assessment is usually visualized in two forms: negative and positive; therefore, students will see it in two ways, congratulations, or criticism. In order to help students to improve or to continue with the good work, teachers have the duty to be honest and always let students know how they did and the reasons of his/her comments, as well as to be careful with the way in which they provide the assessment.
Comments
They can be done in and outside the classroom and can be both positive and negative. They should be delivered carefully.
Marks and grades
The grading system will depend on the country and/or institution as some use letters (A,B,C,D,F) and others use numbers (1 to 10, 1 to 100); these marks should come with a previously stated criteria either with scales or written and/or spoken explanation or the teacher’s judgment.
Reports
In some cases, at the end of a term or year, teachers write reports regarding their students’ performance during the term. These reports should be as clear as possible and should have a balance between positive and negative feedback.
B2. Students assessing themselves
Students can be really good at monitoring and judging their own language performance, which is why self-assessment is so effective for them, also because it is bound up with their autonomy as learners. Teachers do it by asking questions on their classmates’ performance or on their own, or in a formal way like checklists.
C. Feedback during oral work
C1. Accuracy and fluency
There should be a difference among accuracy and fluency, hence teachers are supposed to design the activity according to what they expect from the students, whether fluency or accuracy.
Teachers should make a difference between the activities intended to guarantee correctness (non-communicative) and the activities to increase language fluency (communicative).
Some believe that interrupting students during a communicative activity to provide correction switches the focus to the language form rather than to the activity itself.
C2. Feedback during accuracy work
Showing incorrectness
Getting it right
Repeating
Teachers can ask students to repeat something using a good intonation and expressions to indicate that something was unclear.
Echoing
Repeating the student’s utterances in order to let him/her know that there was incorrectness.
Statement and question
Indicating that something was not right by simply saying it or asking it.
Expression
When teachers know their classes, they can carefully produce some gestures and facial expressions so students get that there was a mistake.
Hinting
Teachers can provide hints depending on their students’ metalanguage to help them remember the correct answer.
Reformulation
Teachers reformulate the sentence produced by the student by repeating the part that was right, without making a big deal of it.
If a student is not able to self-correct, the teacher should say the whole statement right emphasizing on the part of the mistake or he/she can just say the incorrect part correctly.
C3. Feedback during fluency work
Gentle correction
The teacher should encourage students if he/she notices that they are struggling to say something. It can be provided through prompting or any of the showing incorrectness techniques as long as it is provided gently.
Recording mistakes
In order to provide accurate feedback, teachers must closely observe students. Most teachers use charts and forms of categorization to write important details on their students’ performance. For speaking activities the recollection of details varies.
After the event
Teachers can simply state if the students did well or not, write the mistakes for the rest of the students to see them in order to check if they can recognize the problem and put it right, or write notes with suggestion for each of the students.
D. Feedback on written work
D1. Written feedback techniques
D2. Finishing the feedback process
Responding
This technique allows teachers to consider feedback as a way of responding to their students rather than assessing or evaluating they work. Students should perceive the response as something helpful, not censorious in a sympathetic tone.
Coding
Some teachers use codes like symbols instead of comments or marks in order to correct their students’ work.
Along the process of writing activities, teachers will have to use several techniques to correct their students’ work.
The process of feedback is considered as finished just if the students actually respond to it through their work.