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5.6 Reporting systems provide valuable data that can be used to improve…
5.6
Reporting systems provide valuable data that can be used to improve safety.
Reporting
Reporting systems provide valuable data that can be used to improve safety.
These enable actions ranging from immediate investigations to long-term statistical analysis of safety trends.
Mandatory and voluntary reporting
Some reporting is mandatory for organisations. In other cases, organisations undertake reporting voluntarily as a matter of good practice. Individuals also use reporting systems to share safety concerns they have.
National mandatory reporting:
For example, in the UK these regulations are called RIDDOR
Industry wide voluntary
Effective reporting systems are:
confidential and trusted, so people are willing to report
not anonymous, so the body collecting the information can follow up, to seek further insight into the issue(s) raised
publicly available feedback, both to inform and to encourage participation.
Corporate reporting systems
Success factors of reporting schemes:
Willingness: employees must be comfortable about reporting their errors and observations, and should be encouraged and rewarded for participating.
Accountability: employees should understand that reporting is not a substitute for following safety rules and procedures.
Information: so staff know about human, technical and organisation factors, and how these shape safety, at a system level.
Flexibility: the system needs to be able to accommodate the reporting of unusual circumstances.
Learning: staff need suitable training, to enable them to draw conclusions from the information gathered.
Employee consultation
consultation may be a legal requirement. In others, consultation is undertaken voluntarily by an organisation, as a matter of good practice.
Mandatory Consultation
Voluntary Consultation
For a corporate safety system to be successful, employees must be fully engaged in terms of:
identifying safety problems
suggesting solutions to these problems
implementing solutions to problems.
Consulting with employees is an excellent way to achieve safety engagement.