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Job Satisfaction - Coggle Diagram
Job Satisfaction
MOODS AND EMOTIONS
Positive emotions include things like joy, pride, relief, etc.
Negative emotions include things like anger, anxiety, fear, etc.
Emotions are often triggered by specific events
Some job require“emotional labor” in which employees must manage their emotions to complete their job duties successful.
MOODS
Activation
State of feeling that are mild in intensity, last for an extended period of time, and are not explicitly directed at or caused by anything.
Pleasantness
Emotional contagion can occur when one person “catches” the emotions of another person
SPECIFIC FACETS
Promotion satisfaction
Refers to employees' feelings about the company's promotion policies and their execution, including whether promotions are frequent, fair, and based on ability.
Supervision satisfaction
Reflects employees' feelings about their boss, including whether the boss is competent, polite, and a good communicator.
Pay satisfaction
Refers to employees' feelings about their pay. Pay satisfaction is based on a comparison of the pay that employees want and the pay they receive.
Coworker satisfaction
Refers to employees' feelings about their fellow employees, including, whether coworkers are smart, responsible, helpful, fun, and interesting as opposed to lazy, gossipy, unpleasant, and boring.
Satisfaction with the work itself
Reflects employees' feelings about their actual work tasks, including whether those tasks are challenging, interesting, respected, and make use of key skills.
JOB CHARACTERISTISTS
Variety
the degree to which the job requires a number of different activities that involve a number of different skills and talents
Autonomy
the degree to which the job provides freedom, independence, and discretion to the individual performing the work.
Significanc
the degree to which the job has a substantial impact on the lives of other people, particularly people in the world at large
Identity
the degree to which the job requires completing a whole, identifiable, piece of work from beginning to end with a visible outcome
Feedback
the degree to which carrying out the activities required by the job provides employees with clear information about how well they're performing
CONCEPT
“Employee job satisfaction will be defined as the overall amount of positive or (emotional) influence an individual has on his or her job.”
“If you like your job, you will have high job satisfaction. If you don't like your job strongly, you'll feel job dissatisfaction.”
“Employee satisfaction at work is an enjoyable or positive emotional state as a result of a person's job evaluation or work experience”.
Employee job satisfaction can be defined as the positive level of emotion or attitude that they have towards the job. When a person says they have high job satisfaction, it means that they really love their job, feel good and appreciate their current job.
FACTORS
The key job satisfaction aspects cited by employees
SECURTITY
Organizations can provide a sense of security through honest communication and transparency about the company’s health and long-term viability.
ENVIRONMENT
Workplaces that are free from stress, morale issues, harassment, and discriminatory practices can create a positive and healthy environment for everyone.
TRUST
Employees indicated that trust between themselves and senior management was another highly important satisfaction factor.
CAREER PATH
Employees are more likely to excel when they can see an established upward path, with the opportunity to earn a higher wage and take on greater responsibilities.
RESPECT
Employees rate respectful treatment of all employees as the most important factor in job satisfaction.
PAY & BENEFITS
Competitive pay generally makes employees feel valued and gives them less reason to look elsewhere for work.
How Important is Job Satisfaction?
Higher Productivity
Irrespective of job title and pay grade, employees who report high job satisfaction tend to achieve higher productivity.
Loyalty
When employees feel the company has their best interests at heart, they often support its mission and work hard to help achieve its objectives.
Lower Turnover
Retaining workers helps create a better environment and makes it easier to recruit quality talent and save money.
Increased Profits
Keeping employees safe and satisfied can lead to higher sales, lower costs and a stronger bottom line.
Measuring job satisfaction
It requires interacting with coworkers and bosses, following organizational rules and policies, meeting performance standards, living with working conditions
Determinants of job-nature of the work, supervision, present pay, promotion opportunities and relations with coworkers
Job is more than just the obvious activities
Happy worker are productive workers
AFFECT LIFE SATISFACTION
Research shows that job satisfaction is one of the strongest predictors of life satisfaction. Put simply, people feel better about their lives when they feel better about their jobs.
If we want to feel better about our days, we need to find a way to be more satisfied with our jobs
VALUES
WHAT ARE VALUES
At a general level, employees are satisfied when their job provides the things that they value. Values are those things that people consciously or subconsciously want to seek or attain
THE LINK BETWEEN VALUE AND JOB SATISFACTION
Researchers have shown that employees tend to choose jobs with values that align with their own values or employees feel satisfied when working in government organizations and businesses commensurate with their value.
Chatman (1989) came to the conclusion that employees will not be satisfied when working in an organization or enterprise.
There are many empirical studies supporting the Model of Choice of Attraction (ASA) - developed by Scheider (1987) - organizational behavior.
According to Locke (1976), "job satisfaction is related to important job values, each of which affects the basic and independent needs of the individual"
AFFECT PERFORMANCE
The six core job characteristics
Improve problem solving and decision making
Enhance memory and recall of certain kinds of information
Evidence suggests that positive feelings foster creativity
Positive feelings also improve task persistence and attract more help and support from colleagues
Satisfied employees do a better job of fulfilling the duties described in their job descriptions
Negative correlation with counterproductive behavior. Satisfied employees engage in fewer intentionally destructive actions that could harm their workplace.