Please enable JavaScript.
Coggle requires JavaScript to display documents.
Content team, Rookie - Coggle Diagram
Content team
not full potential
NB
source of knowledge what to automate
enjoys fighting scam accounts etc.
work with Whales & VIPs
we have to set KPIs
Server
https://rap-tech.atlassian.net/browse/RF-1592
what was new after they left?
VIP user
VB
JC
doesn't do more that he's asked
AS
What needs 24/7 ?
If Server is down
If payments (clients) are down
other critical
Crazy people / scam in the community
can be fixed by Community moderation
limits of CHAT and commenting by Unverified users with few Crowns
public chat (Nick says it's not reasonable)
[less so, especially after Judge for Benjis] ]Admin judging
Not sharing with the outside world all the beauty from the community
Our Insta is "through pain"
no clear path from "what's latest in the community" into vdeo content for Social media
UA creatives
no data base of existing content
Customer support (Freshdesk)
Do we reach quickly enough on Red priority crashers
autonotification system from Anna
on Crashes
on Tickets
Featuring
EN: TOO dependant
RoW: is not happening
Tournament Winners
SHould be done as Group Judging (possibly with User Participaing)
Messaging them directly
measure it
Community Health
Rookie