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8 Disadvantages of Shopping Online - Coggle Diagram
8 Disadvantages of Shopping Online
Time Delay
There is always a time delay in receiving.your purchase while you wait for it to be delivered.
Buy it in a brick and mortar store and you can take it home with you straightaway.
No Contact With Products
You can't try out the product in advance, when you buy online. Neither can you touch a product, or see it close up with your own eyes.
This can be a considerable disadvantage when it comes to certain types of products, for example: clothing.
Pricing
Retailers can also use methods regarding the pricing of that many buyers can find underhand.
For instance, a product can be displayed at a certain price online, only for excessive shipping,or other costs, to be added later on in the buying process.
Product Problems
There may be potential problems with the seller when you buy online.
They can describe a product wrongly, or in a way that is misleading , as they have almost total control over how a product is portrayed.
They may also be more difficult to communicate with than your local store.
Delivery
You can have problems with delivery when ordering a product online - either it arrives broken, or it doesn't arrive at all.
This may happen only rarely, but it can be very frustrating and time-consuming when it does occur.
It's Impersonal
There is very little scope for building any sort of rapport with the seller when you go to buy a product online.
This makes the process very impersonal. There is no shop owner or employee to give you specialist advice, help, or tips.
Neither is there generally someone to give you follow up help in person, should you have any problems with your product.
Fraud
Fraud and identity theft are a constant threat when buying over the internet
There are also major issues concerning the privacy of the data that is supplied to retailers by buyers.
It's Too Easy
There are all sorts of potential psychological and emotional problems associated with the ease with which people can buy online.
Impulsive buying, addiction, overspending, and debt-related issues can all be exacerbated.
Also, it is easier for people to buy products when intoxicated, or for children to purchase into unwanted items using their parent's credit cards and online accounts without permission.