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Consumer conflict - Coggle Diagram

- - - - BENEFITS.
      - conflicts resolved more quickly
      - Do not use a law, or an office, person or organisation or -any third party- set up under a law
      - cheaper to resolve -fewer people need to be involved and takes less time
      - There is likely to be a better relationship between the parties afterwards -less confrontation-
    - - use a law to solve the conflict, or use an office, person or organisation -third party- established under a law
      - BENEFITS.
      - Detailed rules, regulations and procedures - impartial process-
      - 2.Trained and skilled people operate the area of conflict, helping ensure a fair and just outcome to the dispute. eg-Labour court-
      - Experts are available to represent and assist eg-solicitor-