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Managing Human Resources in Organizations - Coggle Diagram
Managing Human Resources in Organizations
Managing Workforce Diversity
Diversity
As a Competitive Advantage
Higher productivity; lower turnover and absenteeism
Increased reputation as “good place to work”
Better understanding of different market segments
Increased creativity and innovation
As a Source of Conflict
Personnel actions (e.g., hiring, promotion, and firing) being attributed to an individual’s diversity status
Misunderstood, misinterpreted, or inappropriate
actions among people of different groups
Fear, distrust, or individual prejudices
Individual Strategies
Understanding the nature and meaning of diversity
and multiculturalism
Developing empathy in understanding the perspective of others.
Developing tolerance of fundamental cultural differences.
Having a willingness to communicate and discuss diversity and multiculturalism issues
Organizational Approaches
Organizational Policies
Organizational Practices
Organizational Culture
Diversity Training
Managing Labor Relations
Labor Relations: the process of dealing with employees who are represented by a union.
Collective bargaining: the process of agreeing on a satisfactory labor contract between management and a union
Grievance procedure: the means by which a labor contract is enforced
Contingent and Temporary Workers are not permanent or full-time employees
Managing Contingent and Temporary Workers: the strategic need to maintain flexibility in staffing levels and to control labor costs