Training and knowledge management
Information and Communication Technologies
focuses on the unification of information technology and telecommunications
such as telephone lines and wireless signals
have positively impacted the economic relations of organizations, producing a greater speed of economic convergence
the use of computers are responsible for this process
They allow organizations to store, retrieve, manipulate, transmit or receive information electronically in digital form.
promote economic growth in developing countries
The internalization and globalization of markets
The globalization of markets is the process that enables the connection and business interaction between different countries
Internalization is a strategy that allows a company to achieve the power to market its products or locate itself in another country in the world, other than its country of origin.
allows the increase in sales, helps reduce the company's risks and increases the competitiveness of companies
characteristics of the new environment
Turbulence
characterized by the presence of an underlying instability or exchange rate
Complexity
studies the number of components of the environment and their impact on the sector.
constant changes
Frequent changes to which companies are subjected
Uncertainty
if in the sector there is a lack of complete information on environmental factor
super competitiveness
ability of a company to make its business profitable thanks to the implementation of strategies that represent a competitive advantage
The most used research methodologies in knowledge management and intangibles
design methodologies
is to create a plan for a product to work and be successful in the market
The methodologies of empirical studies
research models that seek to obtain knowledge from the observation of reality.
obey three types
observation
experimentation
measurement
Knowledge management theory
process by which the performance of individuals and organizations is improved and the present and future value of knowledge assets is maintained and realized
Knowledge creation and innovation
Knowledge
empirical knowledge
does not start from assumptions or logical deductions, but uses observation and experimentation
the tacit knowledge
is used intuitively and unconsciously, and is acquired through experience
The creation of knowledge refers to “thinking”,
innovation is oriented to “doing”
The strategic management of knowledge
It is one of the main tasks of those who run an organization
It helps to establish the direction of the company, the delimitation of objectives and the organization of work.
The knowledge economy
set of economic activities that require an intensive contribution of human knowledge to generate value and offer society new products and services
pillars
information and communications infrastructure.
economic incentives and institutional regimes
education and human resources
innovation systems
The theory of resources and capabilities
states that organizations are different from each other based on the resources and capabilities they possess, distinguishing one from another
The organizational structure is one of the central parts of any type of organization.
knowledge-based organizations are those whose main object and resource is the transformation of knowledge, to obtain innovation, learning and improvement in techniques
The educational organization is the area where the training action is carried out to enable the person to grow, improve, develop fully and transcend.
The impact of ICT on organizational structures
The “N-Form” or company in the form of a network
business model formed from a union of small legally independent companies, but coordinated by the same production cycle.
It is a technology that consists of sharing the same computer system for many teams, sharing resources and applications globally.
virtualization
Through these companies have high competitiveness in the professional market.
The creation of new knowledge and innovation
It is a dynamic process that through the generation, development, implementation and exploitation of new ideas allows organizations to achieve better results than their competition.
it is oriented to “doing” something new and is related to knowledge and its use.
It allows the use of resources to obtain greater economic or social benefits.
Talent management and innovation
human talent as that human force or those collaborators that positively influence business performance and the productivity of any organization
its objective
is to obtain the maximum creation of value for the organization by promoting positive change, facilitating progress
Information management
discipline that is responsible for everything related to obtaining the right information, in the right way
main objectives
efficient and economical use of information and to ensure a continuous supply of information
maximize the value and benefits derived from the use of information
minimize acquisition cost
processing and use of information
determine responsibilities for effective use
The intangible assets of the organization are a source of sustainable competitive advantage capable of providing organizational value and translate into significant benefits
Intangible assets have their origin in the knowledge, skills, values and attitudes of people
Intangible assets are called Intellectual Capital
intellectual capital
the fundamental raw material for knowledge management
Benefits of intellectual capital
Constantly updated
Recognize human talent
Business organization and process structuring
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