💻 L & L Infosys CH 3: INFO SYSTEMS, ORGANIZATIONS, AND STRATEGY

What is an organization?

Features of an Organization

Technical Definition

Behavioral Definition

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Routines and Business Processes

Organizational Politics

Organizational Culture

Organizational Structure

Other Organizational Features

What is the impact of information systems in organizations?

Economic impact

Organizational and Behavioural impacts

How does IT contract an organization in size?

Postindustrial organizations and characteristics

Helps understand organizational resistance to change

How internet affects organization?

Therefore, what should be taken into account when IS is built?

• The environment that the organization functions in

• The organization's structure, hierarchy, types of specialization, routines and business practices

• The organization’s culture and politics

• Organization type and leadership style

• The groups of people who will be impacted and their attitudes towards using the IS

• The business processes, tasks, and decisions that they need to assist

Define Porter's competitive forces model.

How are these competitive forces faced through the enabling of information systems?

Traditional Competitors

New Market entrants

Substitute products and services

Customers

Suppliers

Low cost leadership

Product differentiation

Focus on market niche

Strengthening customer-supplier intimacy

How the internet impacts competitive advantage

Internet of Things

leading to

Smart Products

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What are the four common factors of organizational resisteance to innovation?

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Application of competitive strategies: The Business Value Chain Model

What is Business Value Chain Model?

How does the value chain help identify opportunities for IS?

Support Activities

Benchmarking

Best practices

How is the Value Web related to the Value Chain?

Primary activities

Synergies, core competencies, and Network Based Strategies

Synergies

Core Competencies

Network-based Strategies

Network Economics

Virtual Company Model

Business Ecosystems and Platforms

What are the challenges posed by IS?

Sustaining Competitive Advantage

Aligning with Business Objectives

Solution: What is the strategic systems analysis and management checklist to effectively use an IS to combat these challenges?

  1. What is the structure of the industry in which the firm is located?
  1. What are the business, firm, and industry value chains for this particular firm?
  1. Have we aligned IT with our business strategy and goals?

• What are some of the competitive forces at work in the industry? Are there new entrants to the industry? What is the relative power of suppliers, customers, and substitute products and services over prices?

• Is the basis of competition quality, price, or brand?

• What are the direction and nature of change within the industry? From where are the momentum and change coming?

• How is the industry currently using information technology? Is the organization behind or ahead of the industry in its application of information systems?

• How is the company creating value for the customer—through lower prices and transaction costs or higher quality? Are there any places in the value chain where the business could create more value for the customer and additional profit for the company?

• Does the firm understand and manage its business processes using the best practices available? Is it taking maximum advantage of supply chain management, customer relationship management, and enterprise systems?

• Does the firm leverage its core competencies?

• Is the industry supply chain and customer base changing in ways that benefit or harm the firm?

• Can the firm benefit from strategic partnerships, value webs, ecosystems, or platforms?

• Where in the value chain will information systems provide the greatest value to the firm?

• Have we correctly articulated our business strategy and goals?

• Is IT improving the right business processes and activities to promote this strategy?

• Are we using the right metrics to measure progress toward those goals?

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How do the definitions of organizations relate to their use of IS?

How is the interaction between IS and firms mediated and influenced by factors?

How does it work? Explain the following components:

How does this explain competitive advantage?

How do companies benefit from using these strategies?

Describe a virtual company and the benefits of pursuing one.