💻 L & L Infosys CH 3: INFO SYSTEMS, ORGANIZATIONS, AND STRATEGY
What is an organization?
Features of an Organization
Technical Definition
Behavioral Definition
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Routines and Business Processes
Organizational Politics
Organizational Culture
Organizational Structure
Other Organizational Features
What is the impact of information systems in organizations?
Economic impact
Organizational and Behavioural impacts
How does IT contract an organization in size?
Postindustrial organizations and characteristics
Helps understand organizational resistance to change
How internet affects organization?
Therefore, what should be taken into account when IS is built?
• The environment that the organization functions in
• The organization's structure, hierarchy, types of specialization, routines and business practices
• The organization’s culture and politics
• Organization type and leadership style
• The groups of people who will be impacted and their attitudes towards using the IS
• The business processes, tasks, and decisions that they need to assist
Define Porter's competitive forces model.
How are these competitive forces faced through the enabling of information systems?
Traditional Competitors
New Market entrants
Substitute products and services
Customers
Suppliers
Low cost leadership
Product differentiation
Focus on market niche
Strengthening customer-supplier intimacy
How the internet impacts competitive advantage
Internet of Things
leading to
Smart Products
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What are the four common factors of organizational resisteance to innovation?
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Application of competitive strategies: The Business Value Chain Model
What is Business Value Chain Model?
How does the value chain help identify opportunities for IS?
Support Activities
Benchmarking
Best practices
How is the Value Web related to the Value Chain?
Primary activities
Synergies, core competencies, and Network Based Strategies
Synergies
Core Competencies
Network-based Strategies
Network Economics
Virtual Company Model
Business Ecosystems and Platforms
What are the challenges posed by IS?
Sustaining Competitive Advantage
Aligning with Business Objectives
Solution: What is the strategic systems analysis and management checklist to effectively use an IS to combat these challenges?
- What is the structure of the industry in which the firm is located?
- What are the business, firm, and industry value chains for this particular firm?
- Have we aligned IT with our business strategy and goals?
• What are some of the competitive forces at work in the industry? Are there new entrants to the industry? What is the relative power of suppliers, customers, and substitute products and services over prices?
• Is the basis of competition quality, price, or brand?
• What are the direction and nature of change within the industry? From where are the momentum and change coming?
• How is the industry currently using information technology? Is the organization behind or ahead of the industry in its application of information systems?
• How is the company creating value for the customer—through lower prices and transaction costs or higher quality? Are there any places in the value chain where the business could create more value for the customer and additional profit for the company?
• Does the firm understand and manage its business processes using the best practices available? Is it taking maximum advantage of supply chain management, customer relationship management, and enterprise systems?
• Does the firm leverage its core competencies?
• Is the industry supply chain and customer base changing in ways that benefit or harm the firm?
• Can the firm benefit from strategic partnerships, value webs, ecosystems, or platforms?
• Where in the value chain will information systems provide the greatest value to the firm?
• Have we correctly articulated our business strategy and goals?
• Is IT improving the right business processes and activities to promote this strategy?
• Are we using the right metrics to measure progress toward those goals?
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How do the definitions of organizations relate to their use of IS?
How is the interaction between IS and firms mediated and influenced by factors?
How does it work? Explain the following components:
How does this explain competitive advantage?
How do companies benefit from using these strategies?
Describe a virtual company and the benefits of pursuing one.