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USER GROUP ANALYSIS: INFORMATION NEEDS OF REFUGEES - Coggle Diagram
USER GROUP ANALYSIS: INFORMATION NEEDS OF REFUGEES
Asylum
searching for the process to move
searching for what is needed to process the move
searching for a country to move to
what organization help moving be easier?
Education
schools for their kids
language courses
workshops to learn new skills
are current certifications useful in new country?
Health/ medical
where can they receive treatment of little to no cost?
what medical requirements do host countries have?
where can they seek mental health treatment?
Do they require any new vaccines before moving?
what are their overall medical needs?
Work
how soon can they begin working?
what skills are needed for work?
who's hiring?
what do they need to be able to work? (ex: permit, visa)