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(2) Ethics and social responsibility: doing the right thing - Coggle…
(2) Ethics and social responsibility: doing the right thing
Ethical perspective
Three levels of ethical standards
Organizational policies and procedures
The moral stance
The law
Moral management
Immoral management
Amoral management
Moral management
Benefits of moral management
Business ethics
Establishing an ethical framework
Recognize the ethical dimensions involved in the dilemma or decision
Identify the key stakeholders involved and determine how the decision will affect them
Identify the personal moral and ethical principles that shape all business decisions
Generate alternative choices and distinguish between ethical and unethical responses
Choose the "best" ethical response and implement it
Why ethical lapses occur?
An unethical organizational culture
Moral blindness
An unethical employee
Competitive pressures
Globalization of business
Opportunity pressures
Establishing and maintaining ethical standards
Establishing ethical standards
The professional ethic
The Golden Rule
Kant's categorical imperative
The television test
Utilitarian principle
The family test
Maintaining ethical standards
Establish high standards of behaviour
Involve employees in establishing ethical standards
Create a company credo
Create a culture that emphasizes 2-way communication
Set the tone
Eliminate "undiscussables"
Develop a code of ethics
Enforce the code of ethics through policies
Recruit and promote ethical employees
Conduct ethics training
Reward ethical conduct
Separate related job duties
Perform periodic ethical audits
Social entrepreneurship
Social responsibility
Business's responsibility to the environment
Reuse
Recycle
Reduce
Business's responsibility to employees
Avoid making invalid assumptions
Push for diversity in your management team
Learn to recognize and correct own biases and stereotypes
Concentrate on communication
Assess your company's diversity needs
Make diversity a core value in the organization
SPLENDID: Study, Plan, Lead, Encourage, Notice, Discussion, Inclusion, Dedication
Continue to adjust your company to your workers
Cultural diversity in the workplace
Drug testing
Employee education program
Drug-testing program, when necessary
Training for supervisors to detect substance-abusing workers
Employee assistance program
Written substance abuse policy
Sexual harassment
Education
Policy
Harassment by nonemployees
Hostile environment
Quid Pro Quo Harassment
Privacy
Create guidelines for proper use of company's communication technology, communicate to everyone
Monitor in moderation
Establish a clear policy for monitoring employees' communication
Business responsibility to customers
Right to know
Right to be heard
Right to safety
Right to education
Right to choice
Business's responsibility to the community
Business's responsibility to investors
Ethics
Social responsibility
Accurate, timely financial performance reporting