CHP 2 PERFORMANCE MANAGEMENT PROCESS, organization > unit >…
CHP 2 PERFORMANCE MANAGEMENT PROCESS
knowledge of the organization's mission and strategic goals
mission and goal
knowledge of the job in question
job analysis method
performance execution stages
Both the employee and the manager take ownership of the assessment process
the benefit of inclusion of self appraisal
can reduce an employee's defensiveness during an appraisal meeting
increase the employee's satisfaction with the performance management system
enhance perception of accuracy and fairness and therefore acceptance of the system
both the employee and supervisor must evaluate employee performance
employee involvement in the process increase employee ownership and commitment to the system
6 recommended steps for conducting productive performance reviews
1) Identify what the employee has done well & poorly by citing specific positive & negative behaviors.
2) Solicit feedback from employee about these behaviors. Listen for reactions & explanations.
3) Discuss the implications of changing or not changing the behaviors.
4) Explain to employee how skills used in past achievements can help to overcome any current
5) Agree on an action plan. Ask question such as “what ideas do you have for
?” “What suggestions
do you have for
6) Set up a meeting to follow up and agree on the behaviors, actions and attitude to be evaluated.
PERFORMANCE RENEWAL AND RECONTRACTING
The renewal and recontracting stages use observations and
information obtained from other phases.
Encourage the achievement of organization -wide goals.
organization > unit > employee
what need to be done for outcomes an employee must produce