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Evaluation of an E-Training Program, By: Henríquez H, Ana G. - Coggle…
Evaluation of an E-Training Program
The Evaluation of an E-Training Program
Efficiency Evaluation
Definition of training needs and objectives
Efficacy Evaluation
Immediate Evaluation
Total Evaluation
Implementation process
Action planning and design process
Measure all competencies (know, know how, know how to be, want to do)
Profitability Evaluation
Difficult to establish criteria
Methods to isolate effects of training on results
It is complex to measure but it is mandatory to measure it
Control groups (one that participates in the action and one that does not)
Efficacy Evaluation
The objectives of the training action have been achieved, due to the training action
It should focus on: definition process (design), skills developed (delivery), transfer of skills (transfer)
Definition
Trend analysis
Calculation of profitability (ROI)
During planning
Estimates of the contribution of external factors
Hard Indicators
Estimates of the participants themselves
Cost Evaluation
Plan: systematic collection (takes time), see indicators and estimates, etc.
Reduce dedicated hours, without losing quality
Facilitates: decision making and profitability analysis
Optimize resources
Convert Results into Economic Value. Measurement Indicator
Establish target measurement level
Measures optimal process management
Establish your unit value
Measure action design, delivery, and action
Establish its current value
By: Henríquez H, Ana G.