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Public Calls - Coggle Diagram
Public Calls
Public
Repairs
Tenure
Council - contact landlord
Owner - explain about HIA
Search FindMyHIA
Yes - give details
No, Turn2Us or Trustmark
Grants
Turn 2 Us
DFGs
Info only - adaptmyhome
Give details from AMH
Or give link
Already applied, want more info - Regional Advisor
Energy
Contact EST adviceline
Or HIA route
Search LA website to see what help is available
Decorating
Trustmark
Search Trustmark list for decorators
Professionals
DFG Process queries
Allocate to RA
FCM Queries
FCM helpdesk email
Events
Give details
Pass to Dan
Training
Take query and then respond
Accounts
Our bank account details
Email details
Querying an invoice
Check on Xero