planning is the essence of administration, it is to achieve an objective, a certain goal, that is, it is the cornerstone of the administrative process because it implies knowing the need for action, investigating and analyzing it, to later develop a proposal for action based on in research, analysis and finally, make the best decision.
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Department specialized in group management, in the logistics of the events that take place inside the hotel and the services used. (Equipment of groups, conventions and banquets).
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The purpose of the congress and convention office is to organize and develop those events that make a convention have the expected success.