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Change Mgt, Technology in Business, Total Quality Management, Teamwork -…
Change Mgt
Resistance to Change
Loss of Control
Lack of Rewards
Redundancy
Laziness
Fear of Failure
Drivers of Change
Consumers
Laws and Regulations
Employees
Competitors
Technology
Overcoming Resistance to Change
Leading by Example
Rewards
Employee Involvement
Training
Open Communication
Technology in Business
CAM
Voice Recognition Software
CIM
CAD
Impact of Technology on Managemet
Faster Speed of Communication
Increased Management Stress
Wider Span of Control
Improved Decision-Making
High Productivity
Impact of Technology on Business Costs
Increased Costs
Large Capitol Costs
Employee Training
Reduced Costs
Improved Quality
Staff Redundacies
Impact of Technology on Business Prsonnel
Staff Training
Staff Qualifications and Skills
Teleworking
Efficency
Impact of Technology on Business Opportunities
Faster Production
E-Commerce
New Products/Services
Improved Decision-Making
Total Quality Management
Principles of TQM
Employee Empowerment
Quality Assurance
Continuous Improvement
Teamwork
Focus on Consumers
Benefits of TQM
Increased Customer Loyalty
Higher Prices can be Charged
Enhanced Business Reputation
Reduced Waste
Better Quality Goods and Services
Potential Problems of TQM
Implementation can be Slow
High Stress
Teamwork
Stages in Team Formation
Storming
Norming
Forming
Performing
Benefits of Teamwork
Better Decision-Making
Faster Task Completion
Improved Communiation Skills
Greater Employee Motivation