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MANAGING OM - Coggle Diagram

- - - - OPTIMIZE PR.
    - - MATERIALS
      - PROCESSES
  - - - PERCEPTION
      - EXPERIENCE
    - - SIMULTANEITY
        
        EXPERIENCE
        
        CUST
        
        EMPLOYEE
    - - AMBIENT
      - SPATIAL LAYOUT
        
        FUNCTIONALITY
      - SIGNS
      - INFLUENCE BEHAVIOR
    - - SEGMENTATION
      - PERSONAS
      - JOURNEY
  - - - :red_cross:BARRIERS
        
        BACK
        
        FRONT
      - SUBWAY
    - - OUTSOURCING
      - REMOVING
        
        BACK
      - HOSPITALS
  - - - MANUSCAPE
    - - SERVISCAPE
- - - - FIXED
      - FUNCTIONAL
        
        LOW VOLUMES
        
        CLUSTERS
      - PRODUCT
        
        LINEAL
      - CELL
        
        FOODHALL