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star ratings within hotels - Coggle Diagram
star ratings within hotels
one star
at least 5 bedrooms with en-suite or private facilities
open 7 days a week
guests have access at all times
clearly defined reception area
restaurants serving breakfast 7 days a week & evening meals 5 days a week
licensed Bar
two stars
all of the 1 star requirements
higher standards of cleanliness, hospitality & maintence
three stars
all of the 2 star requirements
access without a key 7am - 11pm & with a key at all other times
all bedrooms en-suite
dinner is served 6 evenings a week, snacks on the 7th
internal telephone system
room service for drinks & snacks during daytime & evening
wi-fi in public areas
four stars
all of the three star requirements
24-hour room service with full breakfast and dinner
restaurant open to residents and non-residents for breakfast & dinner every day of the week
higher staffing levels
wi-fi in bedrooms
24-hour access facilitated by on-duty staff
en-suite bathrooms with thermostatic showers
enhanced services such as afternoon tea, luggage assistance or meals at lunch time
Five stars
all of the four star requirements
open all year round
proactive service & customer care
multilingual receptionists
additional facilities such as a second dining area, business centre, spa & permanent luxury suite
enhanced services such as valet parking, concierge & escort to bedroom
restaurant open everyday for all meals
baths in at least 80% of bathrooms