Emotional intelligence is a way of interacting with the world that takes feelings into account, and encompasses skills such as impulse control, self-awareness, motivation, enthusiasm, perseverance, empathy, mental agility, etc. .
They configure character traits such as self-discipline, compassion or altruism, which are essential for a good and creative social adaptation. People with well-developed emotional skills are also more likely to be satisfied and effective in their lives.
Within the company, there is a need for two skills to be successful in business: team building and the ability to adapt to change.The emotional competencies most relevant to success fall into the following three groups.
- Initiative, achievement motivation and adaptability.
- Influence, ability to lead teams and political awareness. - Empathy, self-confidence and the ability to encourage the development of others.