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Quality - Coggle Diagram
Quality
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Total Quality Management
An operations management system that creates structures within an organisation that satisfy internal and external customers and suppliers.
It creates quality through continuous improvement, development of systems and products and by creating an organisational culture of quality.
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Achieving Quality
Departments
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Human Recourses
Ensuring that the factor of production labour is available in the right quantities with the right skills.
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Purchasing
Ensuring that the right quantity and quality of raw materials or components are available for the production process.
Quality Assurance
The system which is built into the business to make sure that all products are inspected to make sure the product is fit for purpose.
Methods
Recognised Standards
ISO and BSI are recognised standards. Achievement of these standards by businesses is often an indication of achievement and maintenance of quality.
Production Control
The method of ensuring that standards set, and processes designed to meet these targets, are actually being used in the workplace.
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Bench-Marking
The process of setting standards of quality and output which are based on the best that competitors can offer.
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Team Working
The team is empowered to check the quality of raw materials, interact during the installation process and check the quality of the finished product.
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