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Commercial Analytics Manager - First 90 days, Dir. of Sales Operations,…
Commercial Analytics Manager - First 90 days
Team
Team Dynamics
Bring together individual insights to share with team
Group sharing session
Include team in creating & evolving strategy
Sharing personal profiling so the team know more about the people they work with
Getting to Know Individuals
Roles and Responsibilities
Motivators
Current projects
Current workload
What support is required?
Developmental requirements
Future roles or teams
Any current pressures
Consider extended wider team (dotted lines)
Feedback
Sharing
Receiving
Pete
Establishing boundaries
Utilising skill-set
Influencing skills
1st Line Manager course
Coaching and Developing
Frequency of office visits
Understanding how my role fits with the organisation
Overview of Systems
Tableau
Cognos
SFDC?
What works well
What needs improving?
Strategy
Establishing the base
Focus on historical reporting
Moving from producing data to creating information
Progress from creating information to producing Insights
Creating objective
Future direction of the team
Developing the team
Creating a World-class analyst team
Alignment on what the future looks like
Method to achieve Obj.
Define strategy
Learn team strengths and areas for development
Measure
Agreeing what success looks like and how can it be measured
Execute strategy
Review and Refine
Create a live document
Establish the Team Output
Areas that require attention
What's working well
Overview of analysis currently produced
What is our output?
What does it look like in the future?
Consider how new requests are handled?
Should they be channelled through a central function so work is managed?
Stakeholders
Who are the key stakeholders?
Stakeholder requirements
Agree and manage expectation levels / timeframes
Would I need to arrange sessions with stakeholders??
Build rapport
Who are my EMEA counterparts? (HORIZ.)
Who?
Global KA
Global Insights
Create an on-going dialogue
Understand what they and the Customer are looking for
What are stakeholders being asked?
do we utilise Kantar? What does the JBP process look like?
Business Intelligence
What does this look like?
What does reporting look like?
Journey of analyst to Business Partner
Dir. of Sales Operations
Establish ways of working
Organise regular check-ins
Discuss and Agree expectations
Understand overall vision for department
Culture
Understanding how decisions are made in this part of CV
Establishing who decisions makers are
LISTEN & ABSORB