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What makes a good decision? - Coggle Diagram
What makes a good decision?
WHO is empowered to make good decisions?
As Teams/ groups?
internal influences
Group Composition --> demographics, character traits, knowledge & experience --> shared mental model
Group and power Dynamics --> shared info bias, groupthink, polarization
external influences
Hierarchy, Decision Rights, and Governance
Stakeholders
political and social capital related to decisions
Environmental conditions (See other stem)
As organizations/ enterprises?
Internal influences
Group composition
Group and power dynamics
external influences
Hierarchy, Decision Rights, Governance
Stakeholders
Political and social capital related to decisions
the flow of information
As individuals?
internal influences
Biases, Heuristics, Mental Models
Defense Mechanisms
Learned Behavior
Existing knowledge and experience
external influences
stakeholders
Political and social capital related to decisions
Environmental conditions (See other stem)
What IS a decision?
What conditions/criteria show that a decision opportunity exists?
Are there different 'types' of decisions - if so what are they?
What criteria show a decision has been made?
When is a decision 'final'?
What information is required for good decisions (INPUTS)?
About the outcomes of the decision?
About the people making the decision?
About the decision itself
About the context of the decision?
Ceiling of Complexity (the more we know, the more complex the decision)
What environmental CONDITIONS make for good decisions?
Specific to the situation?
Available Information (See INPUTS)
Results of Decision (see OUTPUTS)
Decision Maker (see WHO)
Technology Advantages & Limitations (See TECH)
Time Pressures
Physical Environment
Macro-level conditions?
Socio-cultural
Political
Economic
HOW are good decisions made (process/lifecycle)?
Rational approaches --> Rationality & Bounded rationality
Emotional / Intuitive approaches --> Neuroscience
Processes for Decision Making
What learning occurs?
How are decisions executed?
Satisficing
How can decision-making abilities be IMPROVED?
Decision Making Tools
Process Models
Evaluative models (quality)
Bayesian Models
Decision Making Processes
Self Awareness
Individual Skills & Capabilities
Situational Awareness
Group-level Skills & Capabilities
How do you know if a decision is GOOD?
Based on outcomes of decision
anticipated outcomes
actual outcomes
Based on decision making approach
Based on who decides good vs. bad
decision maker(s)
those influenced by decision (stakeholders)
How does TECH influence decisions?
Making decisions in a digital environment?
Role of tech in INFORMING decisions?
Role of tech in MAKING decisions?
The role of AI
The role of Data & Analysis
What are the results of decisions (OUTPUTS)
For the decision maker
For other stakeholders?
Required resources
Risks vs. Rewards
abandoning alternatives