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PowerSkills - Coggle Diagram
PowerSkills
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8.Using voice wisely.
Acknowledge that...
- This person has beliefs, perspectives and opinions just like me.
- This person has hopes, anxieties, vulnerabilities, just like me
- This person has friends, families and may be children just like me.
- This person wants to feel respected, appreciated and capable, just like me.
Me
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Triggers
Ex, a limp handshake, mid-phone-talk, typos in email etc
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7.Build Safety
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Share your voice, Just be you.
If you do any of the above, you're disempowering
12.inclusion-exclusion
For example: "Nayib, I noticed you fixed your printer problem the other day when I.T. was not available. Do you by chance know much about this new instant messenger software?"
1.Micro affirmations
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receiving end
increases
commitment, engagement, confidence, health
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4.Conversation?
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2.Opening Conversation
That's interesting, what makes you say that?
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4.Question, Clarify n Perspective
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Constructive response
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Passive: That's great, But can you tell me about it later. I'm just so busy right now.
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6.Trust takes years to build, seconds to break, and forever to repair.
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