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Helpdesk, Ticket System Architecture, Knowledgebase Document - Coggle…
Helpdesk
Disupport oleh:
Knowledgebase
FAQ
Troubleshooting
User Manual
Ticketing System
Live Chat
IT Support
Ticket System Architecture
Self Hosted
OSTicket
Flaveo
Liberum
Cloud Host (Web Based)
Jira Service Management
Odoo
Freshdesk
Must be have 3 fitur support helpdesk
Knowledgebase Document
Public
Phase
Development
DITA
Codex
XML
Publish
Dita Open Toolkit
Management
Confluence
Internal
API Documentation
Styling Guide
Responsible by
Technical Writer