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Training and Knowledge Management - Coggle Diagram
Training and Knowledge Management
Unit 1. The information society, the
knowledge society and the knowledge economy.
The impact of information and communication technologies
telecommunications in the configuration of the new
In this respect, great efforts are needed to
adaptation by companies, workers and public administrations to make the most of the
opportunities offered by the New Economy
La incorporación de las TIC en el ámbito empresarial puede
resultar un elemento clave para mejorar la competitividad,impulsar el crecimiento económico y lograr una mayor creación
de empleo.
The transformation of the labour market is an exponent
clear of the changes brought about by the so-called digital economy.
The internationalization and globalization of markets and operations.
Trends such as the growing interdependence between countries, the
formation of regional blocs, the emergence of emerging economies in Asia and Latin America,, shape an environment
increasingly competitive and changing.
Companies must focus their expansion with the help of technological advances that will have to be adapted in a new location in order to improve processes and increase corporate competitiveness in new markets
The international economic environment today is increasingly characterized by dynamism and globalization.
As a result, the phenomena of globalization of markets and internationalization of companies have become even more accentuated, making it essential for entrepreneurs to have a cosmopolitan and international vision of the
economic activity .
Business excellence in the context of society
and the knowledge economy
Knowledge and other intangibles associated with people are
have become the fundamental resources for wealth creation
The theoretical foundations of wealth creation in the knowledge economy lie mainly in the following three
The main features of the new environment:
Turbulence, complexity, constant changes, uncertainty, super competitiveness.
Complexity
Complexity rests on the idea that the factors of
environment that affect the decisions of an organization are
Uncertainty
The uncertainty is due to the lack of information on environmental factors, making it impossible to predict impact of a decision on the organization
Turbulence
This phenomenon is generated not only by one, but by several
events that converge simultaneously and unpredictably affecting the normal development of the activities of the sector generating a response from the organizations that comprise
Dynamism
It is the one in which permanent changes are presented in
technology, culture and economics that affect behavior of companies
Unit 2. Research methodologies
most used in knowledge management and from
the intangibles.
The theory of Knowledge management.
Knowledge management is a process that supports
organizations to find relevant information select, organize and communicate it to all active staff
A knowledge-based organization implies a
general search for traditional management approaches, staff selection, recruitment and management
workers; but with a new business approach that combining information with human resources
The human point of view. Tacit and explicit knowledge.
Tacit Knowledge
It is an informal, personal or social knowledge, difficult to
express in a systematized way, little visible and difficult to sharing through traditional media, which actors possess
the context in which any human activity takes place,even within organizations
Explicit Knowledge
It is one that can be expressed with words and numbers, and
can be easily communicated and shared in the form of data, scientific formulas, coded procedures or universal principles.
Methodologies of empirical studies
This type of knowledge is mainly characterized by a
experience-based and responsive approach directly to one or another social demand, to one or another practical necessity.
In empirical knowledge a scrupulous analysis takes place
of the different angles of the phenomenon studied. The investigated acts on the phenomenon
The organizational point of view. Knowledge of the
individual person, group, organization and between
People
They constitute the internal social system of the organization
Structure
The structure defines the official relationships of people in
inside organizations
Organizational behavior
Is the study and application of knowledge relating to the
the way in which people act within the organizations.
Design methodologies.
A design methodology is a process ordered by from which it is sought to reach a result, for which it is required the hierarchy of tools, techniques and operations in
the investigation process.
The creation of knowledge and innovation.
Knowledge management
It is a logical, organized and systematic process to produce, transfer and apply in specific situations knowledge that provides a framework for their evaluation and incorporation of new experiences and
information.
Innovation
Is to obtain benefits using the resources of the
knowledge.
Unit 5. Information management.
Intangible assets and intellectual capital.
Markets have changed, the ways in which the
companies and businesses are conducted have evolved
Companies are concerned with relationships with their customers, in generating new products or services, generate knowledge,. These aspects indicate that wealth in intangible resources, which are strategic resources that generate value
Intellectual capital as an aggregate of knowledge
essential.
The development of ICT forces companies to build a
enabling environment for learning
Thus they channel their operational actions where the definition plays an important role of essential activities to take advantage of new knowledge explicit and tacit, arising from interaction with the internal and external environment, incorporating new knowledge stocks
The management of intangible assets and intellectual capital. Microeconomic perspective.
Intangible assets have their origin in knowledge, skills,
values and attitudes of people, this is called Capital Intellectual.
The organization's intangible assets, if managed and measured
conveniently, they become a source of competitive advantage
sustainable able to provide organizational value
Essential knowledge, essential skills,
essential skills and intellectual capital.
The core competencies are the collective learning of the
organisation
They involve communication, participation and deep commitment to work beyond the borders of the organization
The different stages in information management:
Identify, capture, store, distribute, share and reuse.
Capture
Organization requires making critical knowledge available to
being able to fulfill their actions,
Store
It consists of establishing taxonomies and categories of knowledge to express it as information and then place it in
technological devices for their use
Identify
The organization that performs the management of its knowledge, must identify know how to identify both internal knowledge sources as external
Distribute
The organization can establish internal networks, which
that the distribution of critical knowledge is suitable, according to user needs
Share
Indicates the possibility of reproducing a knowledge
generally explicit
The theory of intellectual capital management..
Theory of Intellectual Capital
It should allow a better development of hypotheses and tests empirical that the more generalized view of the Theory of
Resources and Capabilities.
Knowledge-Based Theory
The emergence of a new paradigm based on
knowledge, has had particular impact on both the microeconomic and macroeconomic
Theory of Resources and Capabilities
Each company has different endowment of resources, on which it can sustain a competitive advantage which provides a long-term income
Theory of Dynamic Capabilities
Show the ability of the company to integrate, build and
reconfigure internal and external competencies towards rapid environmental changes
Information and knowledge. Importance correct information management to achieve competitive advantages sustainable.
Knowledge is a resource found in people
and in the objects that these people use,
Knowledge management is about improving the use of
this resource by generating conditions that allow better circulation of knowledge flows
An organization that performs a good management of the
knowledge is able to synthesize and create futures, rather than
products and services.
The problem of valuing intangibles
There are no proprietary rights to the services that
human resources, but such resources exist and are
That is due to the specialization that is achieved between each
productive resource and other resources.
It is not possible to quantify the value of intangibles, nor from the
market price of assets and liabilities
No explanation consistent with the defence of the market as a mechanism for value allocation has been achieved
Unit 4. The impact of the new technologies of the information and telecommunications structures organizational.
The "N-Form" or enterprise in the form of a network.
Shows significant deviations from what is ordinarily
understand by hierarchy, introducing the concept of heterarchy
Organizational model developed by Hedlund, and which
it is part of the so-called organizational structures in network
Unit 3. The strategic direction of the
knowledge.
The theory of resources and capabilities as essential paradigm to direct knowledge towards building essential competencies and capacities for
achieve sustainable competitive advantages.
The Theory of Resources and Capabilities comes from the
academic is developed in the 80s and comes to be the forerunner of Knowledge Management in the 90s, concept much more linked to business practice.
This theory is of great value for strategic direction, since
provides companies with a useful tool to evaluate its resources and capabilities, favoring the organization intensify those likely to become distinctive competencies.
Organizational structures in the
organization based on knowledge
The competitive advantage of today's company lies in the possibility to access and effectively use resources, including knowledge, to be able to enjoy a greater competitive advantage in
market
Knowledge is incorporated in one way or another into each
one of the activities carried out by the organization to achieve their goals, involving determining how to through them, competitive advantages can be achieved.
Strategic direction in the knowledge economy.
Arises from the strategic combination in the field
and the adoption of a strategic attitude in the address.
The conceptual support of the strategic direction is based on the
following considerations: Complexity, diversity, dynamics and ambiguity of the environment, creating challenges new to the management of the company.
Organizational structures in the organization based
in knowledge in education
Knowledge management is a necessary condition of
school transformation.