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Hiring Operations and Processess - Coggle Diagram
Hiring Operations and Processess
Application Itself
Shorter
Questions more revolved around customer service
A part that makes them unique from others
Combination of questions that are repeitive
Interview Process
Short and Simple
Identify Customer Service Strengths
Responsibilities to be upheld
Are they going to be in a position of leadership?
If so, identify expectations so they are not overwhelmed on first day.
Customer Comments and Concerns
Timely concerns
Not enough staff
More knowledgeable staff
Hire friendly and welcoming staff
Management Changes
Identify someone on the management team who prefers interviewing process
Is everyone aware of what is expected on interview process
Discuss if there should be a 2nd interview process to provide more information to new hires and other management gets an insight