7 DRIVERS OF TEAM EFFECTIVENESS
(from book Teams That Work by Salas, Tannenbaum)
Capabilities (critical team competencies)
Team Distinctions (how teams differ)
Reliance / Independence
Membership Stability
Task Consistency
Proximity
Similarity (in Expertise)
Task-related
Teamwork-related
Transportable Team Competencies
Communication Skills
Feedback Skills
Conflict Skills
Interpersonal Skills
Leadership Skills
Teamwork savvy (knowledge)
Personality-related
Cognitive ability (IQ)
Collective orientation
Adaptability
Conscientiousness
Agreeableness
The Dark Side
Machiavellianism
Narcissism
Psychopathy
Cooperation (attitude and beliefs that emerge from the other drivers)
Coordination (right teamwork behaviors)
Trust
Psychological safety
Collective efficacy
Cohesion
Do we believe our team can "get it done"? Are we confident that our team will "win"?
Do I expect my teammates to do the right thing? Do I believe they have positive intensions?
Ability
Benevolence
Integrity
Do I feel I can be genuine and openly share my perspective? Do I believe my teammates will give me the benefit of the doubt?
How do our team members feel about the team and our work? To what extent are we committed or attracted to the team and the task?
Social cohesion (interpersonal attachment among members)
Task (the belief that the work the team is performing is important, so team members feel committed to the task)
Monitoring / Situational awareness
Providing back-up / support
Adapting
Managing team emotions and conflict
Conditions (environment in which the team is embedded)
Organizational conditions
Communication (information exchange)
Unique information
Closed-loop communication
The 'Convey'
Boundary spanning
Cognitions (shared awareness and understanding)
Where to - vision, purpose, goals
What's important - priorities
Who should - roles
How to - norms about how work gets done, SOPs
Why to - understanding why behind how
Who knows - who has what expertise
What if - if X happens what is our reaction
What's up - situation awareness
Ways to build cognitions
Direction setting
Preparing
Updating
Assimilating
Debriefs
Huddles
Visioning
Premortem
Chartering
Role Clarification
Cross-training
Scenario-based training
Onboarding
New leader assimilation
Org policies & practicies
Onboarding
Promotions and opportunities
Performance management
Rewards and recogniton
Leadership development
Hiring
Senior leadership
Culture-related signals
Coaching (effective leadership behaviors)
Task-focused
Ensure clarity and alignment
Hold teammates accountable
Remove obstacles and garner support
Team-focused
Manage team emotions and attitudes
Foster psychological safety
Encourage participation and empowerment
Team and task-focused
Promote learning and adaptation
Leadership approaches
Transformational leadership
Shared leadership
Servant leadership
Civil leadership