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InkPath Uni of Canberra user experience - Coggle Diagram
InkPath Uni of Canberra user experience
Fern Hyde - UoC
As a vendor how responsive are they to making changes that your request or need?
When we've identified gaps, the vendor has often met the needs. Sometimes we've had to pay to get prioritised.
How well it meets your needs?
Started before it had a booking system.
Inherited system - used to be focussed on skills audit first and the user experience was significant effort to add content.
Functionality expanded to incorporate integrated booking system
Enterprise system is the recommendation - i.e. other parts of the uni for booking events instead of eventbrite
Meet with them every 6-8 weeks with a checkin meeting
They send emails to update us about incoming features.
Function in the booking system - booking for an event and cancelling and not attending an event. They have a "strike system" or flag system to put limits on the limits of sessions that you don't cancel and attend then you have a 3 strike rule. Blocked from attending workshops for 3 weeks
User experience - students/HDR candidates/Academic staff didn't like the strike system.
With inkpath there are ways to show attendance - code during the session is verification they've been there. Or in the app they can confirm their attendance. Or confirm by a staff member
Used for supervisor training and candidate training
Micro-credentialling that can be badged and goals.
When candidate enrols what happens to access inkpath
SSO go to inkpath website and click on SSO and takes them to the uni page and put in their details, agree to the terms and conditions and then logs them in
You can manage regisrations in bulk by uploading all the new candidates
Provide administrators to certain access in the tree
Can change a setting in the profile so only certain users can see certain activities
3 levels of roles. Admin, professional, Academic/Research staff
Workload of admin using the platform
Day to day basis
prep for semester one - doing significant work in a spreadsheet to start so we can upload into inkpath
Changing rooms (they use zoom)
monthly download of data that goes into their BIDW equivalent
Micro-credential
Skills framework is uploaded into InkPath. Students then do a skills assessment and identify what skills they are interested in. Then it will take you to the events by skill.
Inkpath to Canvas
Don't directly link at the moment in our experience
We have to add the activities from Canvas with the links to the relevant content
Functional considerations
What are the skills for RMIT - what framework will we need to use to setup Inkpath
Every event and activity in the system will need to have a tag
May need a workshop if Rosey and team don't have an exisiting list and framework
Vitae framework:
https://www.vitae.ac.uk/researchers-professional-development/about-the-vitae-researcher-development-framework
https://www.canberra.edu.au/research/graduate-research/researcher-development/researcher-development-skills-framework/RDSFSkillAreas.pdf
Roles - who can see what.
Email notifications and reminders
Using for supervisor training?? - is this out of scope for this project?
Implementation strategy - Change Management would be important
Associate Deans of research
Stakeholder buyin was a challenge - get on board as a whole university rather than small groups at a time
Is there a vendor community of practise for other Uni's and their experiences - i.e. examples of best practise and new feature seminars
Events system
Automated reminders
Expression of interest events through qualtrics beforehand and then create a private event
e.g. Thesis bootcamp
Events sharing across universities
Magic wand question - what would you do differently next time
Interactions with InkPath - wouldn't change much. But implementation - getting tratction from other areas to use it
CALL OUT FOR CHANGE MANAGEMENT REQUIRED
Assessment feature
Assessment items to assess their skills and experience
Can have goals as mandatory - e.g. induction or orientation requirements