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Lab 1: Educational Poster - Coggle Diagram
Lab 1: Educational Poster
Resources
Guiding Design Philosophies
People imagine objects tilted and at a slight angle above
People believe that things that are close together belong together
Peripheral vision is used more than central vision to get the gist of what you see
Seven basic emotions are universal
Design Considerations
Marry Text & Images
Do's & Don'ts
LinkedIn Learning Course
How to Write Content for Infographics
Tools
Canva (Overall design)
SnagIt (Screenshots)
Pixabay (Free stock images)
Figma (Wireframes)
Topic Research
HelpScout Blog
How to write a great Customer Service email
Indeed Blog Post
Internal Trakstar documents
4 Attributes of Empathy
Say No Without Saying No
A Guide to Empathy in Customer Service
Key Quotes & Ideas
“Empathy fuels connection. Sympathy drives disconnection.”
– Dr. Brené Brown
Firm with Mittens Philosophy
How to
Say No Without Saying No