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Infographic on topic 1 and topic 2 - Coggle Diagram
Infographic on topic 1 and topic 2
Topic:1 Function of communication
Knowledge management
Decision making
Coordinating work activities
Controlling situation
Expressing feelings and emotions
Topic:2 Element of communication
Encoding/decoding
Encoding: the act of assembling the message
Receiver
Is known as the decoder and is responsible for decoding and interpreting the message
Messages
whatever a speaker communicates to someone else
Feedback
message is usually non-verbal sent from a listener to a speaker
Situation/context
the time and place the communication takes place
Sender
the person who approaches our services with the intention of getting an answer to his or her questions of passing a feedback
Channel
the message is communicated
Interference
anything that impedes the communication of a message