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10 . Managing change - Coggle Diagram
10 . Managing change
Strategies for managing change
Lead by Example
Communication
Training
Teamwork
Employee Participation
Team stages
Forming
Storming
Norming
Performing
Technology
How technology Impacts Costs
Increased Costs :
Costs to buy hardware and software and maintaining hardware
2.Employee training to operate new technology (courses)
Reduced Costs :
1.CAM (no more faulty or refunds
)
2.Fewer workers needed e.g Electronic Data Interchange or self service , reduced wage bill
3.Video conferencing , no foreign travel or hotel accomodation
How technology impacts business opportunities
Design :
Design ,test manufacture quick cheap , rapid response to changes e.g CAD car manufacturing
Direct Marketing : A database , use information to target customers e.g amazon or Spotify recommendations
International Trade : Enables to sell products everywhere (e-commerce)
New Products : E.g Youtube , airbnb (online accomodations)
How technology impacts personnel
Leadership styles
Controller Manager
Facillitator Manager
Employee Empowerment
Benefits
Makes most out of employees skills
Employees consult less with their managers
Employees’ motivation increases
Business gives better service to its customers.
Disadvantages
Opens the business up to the risk of serious mistakes being made
Some employees may confuse empowerment with authority
Some employees may be unhappy with empowerment.
Quality Assurance and TQM