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Session-IV Designing and implementing Strategy - Coggle Diagram
Session-IV Designing and implementing Strategy
Basics of Strategy
Overall strategy of the business
Develop capabilities in organization
Satisfy market needs
Intersection - practicality of delivering the service
Components
Corporate Objectives
Environment
Service Concept
Performance Objective
Conversion of Objectives to Operations priority
Perceived User Value
Criterias
Weight
relative scores
weighted puv vs price
Importance Performance Matrix
importance vs performance
Operations
Competitive Advantage
Standard of Experience Vs Standard of Product
Arrogant
Failing
World class
Retaining customer in short run
Average
Sustaining Strategy
review regularly PESTEL
common pitfalls
Conflicting Objective
Inappropriate resources
Investment
departure from SOP
Duplication