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Customer-Cleaner, Empathy Map - Coggle Diagram
Customer-Cleaner
Think
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How to get more money for good food, shelter and clothes
Thinking about working long hours, away from their family
How to work better and make the job easier for themselves with better, adjustable and bendable brooms
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Does
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Work on roads, rooms and whatever others tell them. And work for many hours.
Tries to provide food, shelter and maybe education to their family
Says
They would probably say it's a quite bad job. But they have to do it to earn money and provide for themselves. And buy more high quality brooms.
They would probably not talk about it much because talking about this doesn't earn you much respect.
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