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Infographic on Topic 1 and Topic 2 - Coggle Diagram
Infographic on Topic 1 and Topic 2
Topic 2: Element of Communication
Encoding/Decoding
Encoding: the act of assembling a message
Receiver
is known as the decoder and is responsible for decoding and interpreting the message
Messages
whatever a speaker communicates to someone else
Feedback
message is usually non-verbal sent from a listener to a speaker
Stuation/context
the time and pace the communication to someone else
Sender
the person who approaches our services with the intention of giving answer to his or her questions of passing of a feedback
Channel
the message is communicated
Interference
anything that impedes the communication of a message
Topic 1: Function of Communication
Knowledge management
Decision making
Coordinating work activities
Expressing feelings and emotions
Controlling situation