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The New Dynamics of strategy: Sense-making in a complex and complicated…
The New Dynamics of strategy: Sense-making in a complex and complicated work
Questioning the Cynefin framework
Conceptual approach: They begin by questioning three basic assumptions
The Assumption of Order:
that there are underlying relationships between cause and effect in human interactions and markets, which are capable of discovery and empirical verification.
The assumption of rational choice:
That faced with a
choice between one or more alternatives, human actors will make a “rational” decision based only on minimizing pain or maximizing pleasure
The assumption of intentional capability
Every “blink” we see is a “wink,” and act accordingly. We accept that we do things by accident, but assume that others do things deliberately.
Order and chaos in antiquity
The forces of order and chaos danced
with each other throughout ancient times.
Science, order and epiphenomena
Aristotle de-
fined four types of cause:
The material (what you are made of, your muscles and organs)
the efficient (how you came to be, the fact that your parents gave birth to you)
The formal (your type, your species)
The final (your function, your life itself, your place in the universe).
He believed that to understand an event or entity, one had to consider all of these factors in the particular, the mysterious as well as the ordered.
Complexity of Science
The patterns that form are not controlled by a directing intelligence; they are self-organizing.
Contextual complexity
Humans are not limited to one identity
In a human complex system, an agent is anything that has identity, and we constantly flex our identities both individually and collectively.
Humans are not limited to acting in accordance with predetermined rules
We are able to impose structure on our interactions (or disrupt it) as a result of collective agreement or individual acts of free will.
We are capable of shifting a system from complexity to order and maintaining it there in such a way that it becomes predictable.
Humans are not limited to acting on local patterns
People have a high capacity for awareness of largescale patterns because of their ability to communicate abstract concepts through language, and, more recently, because of the social and technological infrastructure that enables them to respond immediately to events half a world away.
Order and un-order
By the use of the term “un-order,” we challenge the assumption that any order not directed or designed is invalid or unimportant.
Methods of the un-ordered space
Learning to recognize and appreciate the domain of un-order is liberating, because we can stop applying methods designed for order and instead focus on legitimate methods that work well in un-ordered situations.
Pattern entrainment
Humans use patterns to order the world and make
sense of things in complex situations.