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Consumption - Cloud Licence Consumption (%), Adoption - Deployed ACV -…
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Adoption - Deployed ACV
time to value
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Account manager
best practice sharing and ideal cadence set up proactive feedback to an account manager who hasn't connected with the customer for long
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implementation services like PE, pref success, Partner eco, partner prime
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organisation size
customise messaging or communication based on their profile. customer group specific implementation specific implementation support
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Shelfware reasons, cancelled reasons- HPI
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