Please enable JavaScript.
Coggle requires JavaScript to display documents.
How we recover from Disaster - Coggle Diagram
How we recover from Disaster
work phase
terangkan, bersihkan, hidupkan (site prep, install)
fiber or cable restoration
equipment installation
service restoration & verification
example : BUK
1) nwk restoration
2) cpe replacement
team
support
food & beverage
power supply
installation team
RR
RU
security
PAKAR
LOB
service restoration
scout - site assesssor
find a way to access site, no matter the obstacle
have basic equipment knowledge to identify and evaluate extend of damage
method: capture video, use wassap call or video conference if nwk ok
site commander
12hr shift
has clear objective and flexible
preferably manager
disaster recovery leader
restoration architect
equipment specialist
may not replace with similar equipment
support team
logistics & transportation
supply & material
food & beverage
communication & update
security & PAKAR
external support team
equipment vendor
equipment
installation team
cable contractors
cable puller
cable installer
power supply team
data & analysis
service verification (pre & post traffic analysis)
traffic rerouting
disaster coordinator
24hr shift team
get info on progress
verify service restoration with customer or via system
NC3 manager
disseminate progress info
arrange special sitting for decision making
get external support
medium/element
cable
fiber
copper
hardware
age
old & obsolete
new
software
document
progress tracking
method
whiteboard to record progress
whatsapp -short and clear message
need to be flexible and with assumptions. easily modified to suit needs and facilitate implementation
BCP
based on scenario
based on location
based on service
do not restore
restore with different device
restore with different service
based on nwk element
replace with NE of different category but can deliver same service
do not replace
replace with other NE but same type/category
like for like replacement
assessment
accessibility
accessible by road?
size of type of vehicle
services impacted
type of disaster
fire
flood
landslide
nwk failure
physical cable
software
hardware
reach site
before reach
NE alarm
svc record
Granite, excel, SPA
after arrive
room condtion
NE condition
location of disaster
land
hill
space
sea
stakeholders
external customers
TM One, TMW, Unifi
GIT
TSFP, NMO, Field force
communication
socmed
customers via formal channel
LOBs (Unifi, TMONE, TMW)
Partners e.g. Huawei, ZTE
progress update
whiteboard @ site
dashboard (online or digital)
attitude
always ready to assist
do not ask who's job it is
always ask what ..
offer how to...
never ask why
able to think n execute multiple tasks in parallel. we never know which solution is going to resolve a challenge
easygoing
put your head down & do the job
leadership attributes
flexible
firm
communicate with clarity
willing to listen
safety first
summary
versatile & specific team
attitude
roles & responsibilities
clear & flexible mission
restoration phases
strategy & mitigation plan
common senses
types of disater
it is all about service
points:
autonomy, mastery,purpose
terangkan, bersihkan, hidupkan
we are at our most vulnerable during disaster