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Vino, MERCURY
Use cases for Sales Agents, MERCURY, SMILE Leads, ATHENA -…
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SMILE Leads
Churn
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Additional Status Option - Not a Churn Risk
This is important to feedback when a Churn Lead is not a real opportunity, and the option isn't currently available.
Acquisition
Include Churn date for previous Spark customers
May not be able to be included in the SalesForce lead, but we can include a column in the supplementary file
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