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DEVELOPMENTAL MODEL FOR INTERCULTURAL SENSITIVITY - Coggle Diagram
DEVELOPMENTAL MODEL FOR INTERCULTURAL SENSITIVITY
Key concepts
Ethnocentrism
worldview of one's own culture is central to all reality
Ethnorelativism
cultures can be understood relative to one another
particular behaviour can only be understood within a cultural context
Intercultural sensitivity
discriminate and experience cultural differences
Intercultural competence
think and act in interculturally appropriate ways
Milton J. Bennett
American sociologist
DMIS
elements of
cultural blindness
distortion
ability to create an alternative experience
matches people of another culture
from
personal local reaction
ethnocentric
to
global sensitivity
ethno-relative view
experience in cultural difference and intercultural relations
6 stages
3 ethnocentric
denial
honeymoon period
generalization
everything brighter
distortion
concentrate on what we expect
deletion
differences filtered out
blindness
differences not accounted for
stereotyping
defence
otherization
what is different is dangerous
first response to culture shock
differences are manifest
defence of our system of values
superiority
our culture path is the best
recognise the differences
expect the other to adapt
reverse superiority
denigration of own's culture
minimize
difference considered superficial
physical universalism
same physiological needs
human survival
transcendent universalism
shared values
3 ethno-relative
acceptance
we accept that our model is not the only
respect, curiosity for cultural difference
respect for behaviour difference
importance of
context
respect for value difference
values and beliefs have a cultural context
adaptation
shift in a different frame of reference
empathy
attempt to understand
pluralism
alternative maps of the world
experiences within cultural frames
integration
change in identity
contextual evaluation
more cultural perspectives
constructive marginality
meta-map of the world
Culture
what is "normal" for us
limited mental map/model of the world
negative reaction to the "other"
culture shock
emotional reaction to disorientation
unfamiliar culture
integration stage
RE-ATTRIBUTION GENERATOR
attribution
we blame the other and their culture
response to culture shock
strategy
reduce negative attribution
reduce culture shock
context
1 more item...
6 steps
Negative statements about the other
Non judgemental description of behaviour
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Appropriate behaviour in own culture
Values behind bahaviour in our culture
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Possible positive reasons for the strange behaviour
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Check emotional pulse
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The 80/20 principle
in 80% of the cases a behaviour that seems incongruent is not when framed in the appropriate
context
a minority of people whose practise are considered offensive by the rest of
their own
culture
20% of cultural practices are not acceptable in the 21st century