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WEEK 12: TALK BY EXPERT - Coggle Diagram
WEEK 12: TALK BY EXPERT
PROGRAMME
MODERATOR
Nina Adzar
EXPERT TALK
Prof Datuk IR DR.Wahid Bin Omar
Dept. Structure & Materials, School of Civil Engineering
CRISIS MANAGEMENT
opportunity to test values of leadership & the organization
test organization resilience
"storm don't last forever"
EXAMPLE OF CRISIS
MARRIAGE
POLITICS
DISASTER
ECONOMICS
PANDEMICS
CONSEQUENCES OF CRISIS
chaotic
disruption
less morale
confusion
LEADER
always be prepared
not afraid of crisis
sometimes need to act like servant - avoid perk of leadership package
possesses specific competencies to manage crisis
be truthful
calm
make a good decision
find quick solution
immediate response
do post mortem