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WEEK 11:LEADING SELF-MANAGED TEAMS - Coggle Diagram
WEEK 11:LEADING SELF-MANAGED TEAMS
SELF-MANAGED TEAM
SELF-MAINTAINING TEAMS
SELF-LEADING TEAMS
SELF-DIRECTING TEAMS
SELF-REGULATED TEAMS
NATURE
make structural & operational decisions
responsible for tasks as a collective whole
high commitment
variety of technical skills
high job satisfaction
versatile & flexible
operate without managerial supervision
EMPOWERED TO
acquire supplies & materials
interact with customers
create task procedures
perform team member evaluations
plan schedules
deal with conflicts
assign work
make operating decisions
CHARACTERISTICS
take stock of equipment, training facilities & other resources team needs
devote significant time to plan & organise to use available resources & assess members technical skills
have clear missions & high performance standards
high levels of communication
POTENTIAL BENEFITS
faster product development
flexibility dealing with personnel shortages
lower turnover/absenteeism
helps solve problems & suggest improvements
more satisfied employees
improved quality & efficiency
stronger commitment
IMPROVE SMT EFFECTIVENESS
allow time for bonding
provide adequate training
have a well-thought-out vision of SMTs
provide objective goals, incentives & infrastructure
ensure change to supportive culture, structure & climate
develop team-based measurements & feedback
create a sense of empowerment
recruit & train team facilitators
ensure resources are adequate
do not overreact at first crisis
SUCCESS FACTORS
adequate information system
appropriate task design
appropriate scope of authority
strong & experienced facilitator
appropriate compensation structure
unambiguous goals & objectives
top management support & commitment
DISTRIBUTED LEADERSHIP IN SMT
ENVISIONING ROLE
SOCIAL ROLE
ORGANIZING ROLE
NETWORKING ROLE
HIGH-INVOLVEMENT MANAGEMENT
TEAM EMPOWERMENT
moves power, information, knowledge & rewards further down the organization
ROLE OF TEAM FACILITATOR IN SMT
increase mutual acceptance & respect between members
highlight mutual interests of team members
create opportunities for social interaction
increase team identification
open forums to resolve interpersonal conflict
use-team-oriented incentives to foster teamwork
GROUP DEVELOPMENT
PERFORMING
ADJOURNING
NORMING
STORMING
FORMING
APPROPRIATE LEADERSHIP STYLE
CONSULT
FACILITATE
DECIDE
DELEGATE