Organizational Culture
Definition
The collection of values, expectations, and practices that guide & inform the actions of employees within an organization.
The importants
Changing & Strengthening Organizational Culture.
Organizational socialization
i) Learning & adjustment process
ii) Stages of socialization
Improving the socialization process
Socialization agents
The elements
Artifacts of organization culture
a) Physical structure. -refers to something physical such as building structure and office design which conveys cultural meaning.
b) Language. -words used to address people, describe customers.
c) Rituals & ceremonies. -rituals refers to programmed routines while ceremonies planned activities for an audience.
Organizational culture
i) Shared values. -conscious beliefs, evaluate good or bad, right or wrong.
ii) Shared assumptions. -Unconscious, implicit mental model, idea, prototype of behavior.
Contents
The relative ordering of values
A few dominant values
Problems with measuring organizational culture
An organization's culture is fuzzy
ii) Oversimplifies diversities of possible values
iii) Ignored shared assumptions
i) Adopts an "integration" perspectives
Diverse subcultures ('fragmentation')
Values exist within individuals, not work units
Organizational culture profile / dimensions
a) Innovation. -Experimenting, opportunity seeking, risk taking, few rules, low cautiousness.
b) Stability. -Predictable, security. rule-oriented.
c) Respect for people. -Fairness, tolerance.
d) Outcome orientation. -Action oriented, high expectation, and result oriented.
e) Attention to detail. -Precise, analytic.
f) Team orientation. -Collaboration, people oriented.
g) Aggressiveness. -Competitive, low emphasis on social responsibility.
ORGANIZATIONAL CULTURE 