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Project and Works - communications and engagement (Sarah's template),…
Project and Works - communications and engagement (Sarah's template)
Identify your stakeholders
Learn about the Stakeholder Personas
Use the matrix to ID stakeholders
Detailing your project
Record project info
Project name
Summary
Key dates
Location
Develop finer project details
Project benefits
Interesting aspects
Sustainability elements
Student engagement opportunities
Story angles
How will it be brought to life?
Identify impacts
Access impacts
Noise impacts
Hours
Service impacts
Fencing/site set up
Inspections/testing etc
Provide additional info
Project funding category
Communication tactics
Approval/announcement
Pre works (if applicable)
Project commencement
Signage
Look aheads
Impacts and Outages
Project updates
Project completion
Project and Works - communication and engagement (revised)
Identify your stakeholders
Learn about the Stakeholder Personas
Use the matrix to ID stakeholders
Detail your project/works
Record project info
Project name
Summary/description
Key dates
Duration
Site set up
Commencement
Pre works
Staged handovers
Milestones
Project stages
Practical completion
Location
Funding category
Category 1 (essential maintenance)
Category 2 (external funding received)
Category 3 (delivers financial savings)
Category 4 (enables revenue growth)
Category 5 (pre-committed)
Category 6 (space optimisation)
Project value
Project partners (if applicable)
Additional details
Project features & benefits
Interesting or unique aspects e.g. furniture, equipment, materials etc
Sustainability elements
Student engagement opportunities
Story angles or other engagement opportunities
How will it be brought to life? Fit out process :question:
Facts/stats
Identify impacts
Access impacts e.g. impacts to lifts, stairs, roads, pathways, car parks, entries, bathrooms, rooms etc
Noise impacts (when and how long)
Construction hours
Service impacts (Heating, Ventilation and Cooling, Hot and Cold Water, Chilled and High Temp Water, Electrical, HV and LV)
Site appearance and set up
Inspections/audits/testing
Other (gas, sewerage, waste, lifts, fire/ESM systems, building fabric works)
Visuals
Floor plans
Renders
Maps
Before photos
Communication Phases and high level tactics
Project approval or announcement
EDM
Announcement event
Internal comms
Develop communications or action plan
Student comms
External comms
Pre works
Signage
Level 1
Corflute generic with insert
Use template and print as A3 laminated or on corflute
Level 2
Corflute designed
Corflute generic with insert
Level 3
Generic LTU shade cloth
Plus Level 1 or 2 signage on fencing
Level 4
Project board
Solid hoarding with vinyl banners
Project specific shade cloth
Impacts and outages
Project Commencement
EDM
Internal comms
Student comms
Signage
Impacts and outages
External comms
Launch event
Project Ongoing
Project Update EDMs
Look aheads
Signage
Impacts and Outages
Milestone comms
Internal comms
Student comms
External comms
Website updates
Impact related comms
Project Completion
Operational readiness
Handover
Practical completion
In operation
Internal comms
Student comms
External comms
Opening event
EDM
Levels of comms
Level 1: DIY
Level 2: Action Plan
Level 3: Communications and Engagement Plan
Considerations:
Project duration
Project value
Funding/partnerships/stakeholders
Location/visibility/size/impact