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4865._UY2473_SS2473_ - Coggle Diagram
Win people to your way of THINKING
Get the other person saying "yes, yes" immediately.
Let the other person do a great deal of the talking.
Being in a friendly way.
Let the other person feel that the idea is his or hers.
If your are wrong, admit it quickly and emphatically.
Try honestly to see things from the other person's point of view.
Be sympathetic with the other person's ideas and desires.
Show respect for the other person's opinions. Never say, "You're Wrong."
Appeal to the nobler motives.
The only way to get the best of argument is to avoid it.
Dramatize your ideas.
Throw down a challenge.
Fundamental techniques in handling people
give honest and sincere appreciation.
Arouse in the other person eager want.
don't criticize ,condemn or complain.
Be a leader: How to change people without giving offense or arousing resentment
Give the other person a fine reputation to live up to.
Use encouragement. Make the fault seem easy to correct.
Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."
Make the other person happy about doing the thing you suggest.
Let the other person save face.
Ask questions instead of giving direct orders.
Talk about your own mistakes before criticizing the other person.
Call attention to people's mistakes indirectly.
Begin with praise and honest appreciation.
Six ways to make people like you
Be a good listener. Encourage others to talk about themselves.
Talk in terms of the other person's interests.
Remember that a person's name is to that person the sweetest and most important sound in any language.
make the other person feel important-and do it sincerely.
Smile.
Become genuinely interested in other people.
